VirtualPBX - Dash Maintenance – Maintenance details

Dash Maintenance

Completed
Scheduled for August 02, 2023 at 1:30 AM – 12:30 PM

Affects

Call Center

Under maintenance from 1:30 AM to 12:30 PM

Updates
  • Completed
    August 02, 2023 at 12:30 PM
    Completed
    August 02, 2023 at 12:30 PM

    Maintenance has completed successfully

  • In progress
    August 02, 2023 at 1:30 AM
    In progress
    August 02, 2023 at 1:30 AM

    We are currently investigating an issue with calls to sip trunks not connecting in some client's accounts.

  • Planned
    August 02, 2023 at 1:30 AM
    Planned
    August 02, 2023 at 1:30 AM

    We will be conducting system maintenance for Dash on August 1st at 6:30 PST for 7 hours.

    We do not expect any system interruption while doing this maintenance. However, it is possible that call center agents may need to log back into their queues once the maintenance is successfully completed.

    We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

    If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.