VirtualPBX - Notice history

Voice Platform - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Text Messaging - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Phone Provisioning - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Web Applications - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Mobile Applications - Operational

82.64% uptime
Mar 2026 · 70.00%Apr · 77.35%May · 100.0%
Mar 2026
Apr 2026
May 2026

Advanced Reporting - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Call Center - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

API - Operational

100.0% uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Notice history

View current status

May 2026

MAY22
Dash Maintenance
CompletedMaintenance2 hours
  • CompletedMay 22, 2026 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progressMay 22, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • PlannedMay 22, 2026 at 2:00 AMUTC

    We will be conducting scheduled system maintenance for Dash on May 21st at 7:00 PM PST for approximately 2 hours.

    At this time, we do not anticipate any service interruption during the maintenance window. However, ACD Queue Agents may experience a temporary logout from their assigned queues and may need to log back into their respective queue(s) once maintenance is completed.

    Live updates and the final maintenance status will be posted on our real-time status page at status.virtualpbx.com, where you may also subscribe to notifications via email, SMS, or RSS feed.

    If you have any questions or require assistance, please contact our support team by phone, email, or online chat.

    Thank you for your patience and understanding.

Apr 2026

iOS Softphone App Launch Issue
ResolvedDegraded performance9 hours 24 minutes
  • ResolvedUTC

    Apple has approved the updated version of the app, and the issue has been resolved.

    To restore normal functionality, please update the app to the latest version available on the App Store. Once updated, the app should open and operate as expected.

    If you continue to experience any issues after updating, please contact our support team.

  • UpdateUTC

    We have submitted a new build to Apple and are currently awaiting approval and release of the updated version.

  • IdentifiedUTC

    We've identified the cause to be a certificate that is compiled into the application package and used to verify the integrity of the included features.  This part of the app controls which features are enabled and disabled in the app at launch. The certificate issue causes this function to fail without warning.

     

    We are building new versions of the iOS Apps for all of our Customers and will update here when this is completed.

  • UpdateUTC

    We continue to work with our third-party vendor to identify the root cause.

  • InvestigatingUTC

    We are currently investigating an issue impacting our iOS softphone application, where the app may briefly open and then close unexpectedly.

    This issue has been identified as originating from a third-party vendor. We are actively working with the vendor to identify the root cause and expedite a resolution.

    Our team is closely monitoring the situation and will provide updates as more information becomes available.

    Impact:
    Some iOS users may be unable to launch the mobile app.

    Workaround:
    At this time, we recommend using our softphone desktop app while we resolve this issue.

    We appreciate your patience and will share further updates as soon as possible.

Mar 2026

No notices reported this month

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