All Systems Operational
VirtualPBX Operational
Phones Operational
Carriers Operational
Web Applications Operational
Web Site Operational
API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dash maintenance window Oct 24, 23:45 - Oct 25, 03:45 PDT
We will be conducting system maintenance for Dash on October 24th 11:45 PM PST for 4 hours.

The maintenance will intermittently impact ACD Queues services for Dash customers where agents might get signed out of the queue so they will need to re login to the queue after the maintenance window is complete.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

Customers using the vConsole product will not be affected by this maintenance event.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Posted on Oct 17, 11:57 PDT
Past Incidents
Oct 20, 2019

No incidents reported today.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - For VConsole update please check https://vconsolestatus.virtualpbx.com/

Dash is not being affected and it is fully operational.
Oct 8, 02:53 PDT
Update - Upstream provider has identified failing hardware and is working to resolve the issue.
Oct 8, 01:59 PDT
Update - Upstream provider engineering is working on the issue.
Oct 7, 23:43 PDT
Update - The issue as been narrowed down to an ISP interconnection failure. We expect to have an ETA on resolution shortly.
Oct 7, 21:14 PDT
Update - The cause of the outage has been identified as failed network hardware. Upstream provider is working to resolve the issue.
Oct 7, 20:25 PDT
Identified - The issue appears to be a major outage at an upstream provider. We are currently working with the provider to isolate and resolve this issue.
Oct 7, 18:52 PDT
Investigating - We are currently investigating an issue with vConsole regarding inbound/outbound call traffic and accessing the vConsole login page.
Oct 7, 18:11 PDT
Oct 6, 2019

No incidents reported.