Virtual PBX Status

Dash - Larger reports giving errors through Chrome

Investigating - We are currently investigating this issue.
Jul 20, 11:57 PDT

Monitoring - We have implemented a fix for this issue. We will monitor it throughout the weekend, and appreciate your patience in this matter. vConsole customers remain unaffected
Jul 20, 10:59 PDT

Investigating - We are currently investigating an issue where attempting to download larger Call Log reports are giving an error when doing so through Chrome. This functions well in Firefox, if you have that alternative. We hope to resolve this issue shortly. vConsole customers are unaffected.
Jul 17, 15:42 PDT

Virtual PBX Operational

Phones Operational

Carriers Operational

Web Applications Operational

Web Site Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 21, 2018

No incidents reported today.

Aug 20, 2018

No incidents reported.

Aug 19, 2018

No incidents reported.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

Inbound Calls to Canadian numbers failing

Resolved - The problem has been resolved and calls to Canadian numbers should once again be functioning as expected.
Aug 17, 16:34 PDT

Update - The downstream carrier is continuing to work on the issue, but does not have further updates at this point.

Vconsole customers are not affected by this issue.
Aug 17, 15:36 PDT

Identified - A downstream carrier is experiencing an issue that is causing inbound calls to Canadian numbers to fail. The issue is already being worked on and will be updated here as more is discovered.

Vconsole customers are not affected by this issue.
Aug 17, 12:17 PDT

Aug 16, 2018

No incidents reported.

Aug 15, 2018

Verizon cell users sometimes unable to use key inputs to answer calls, etc.

Resolved - This incident has been resolved.
Aug 15, 15:01 PDT

Monitoring - This issue has been resolved by our carrier. We will continue to monitor this situation throughout the rest of the week. Thank you for your patience!
Aug 15, 11:33 PDT

Update - The carrier is continuing to investigate a better and more permanent resolution to this issue
Aug 8, 12:21 PDT

Identified - The issue is somewhat resolved, but is still intermittently not allowing some Verizon customers to press # at times. We are continuing to press the carrier to investigate further.
Aug 7, 12:51 PDT

Monitoring - The downstream carrier has resolved the issue. We will continue to closely monitor this issue over the rest of the week.
Aug 7, 11:47 PDT

Update - We apologize for the delay - The downstream carrier is still attempting to resolve this issue
Aug 6, 08:47 PDT

Update - The downstream carriers are continuing to work to resolve this
Aug 3, 17:03 PDT

Identified - Our downstream carriers have identified the issue and are working to resolve it. We will update as soon as we can. We apologize for the inconvenience, and hope to have this resolved very soon
Aug 3, 09:28 PDT

Update - We are continuing to investigate this issue.
Aug 3, 09:07 PDT

Investigating - We are currently investigating an issue on both platforms where Verizon customers' key inputs are not recognized during, or when answering calls. We apologize for the inconvenience
Aug 2, 16:58 PDT

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

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