VirtualPBX Status

All Systems Operational

VirtualPBX Operational

Phones Operational

Carriers Operational

Web Applications Operational

Web Site Operational

API Operational

Mobile Apps Operational

Advanced Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Dash Maintenance Sep 24, 00:30-04:30 PDT

We will be conducting system maintenance for Dash on September 24rd 12:30 AM PST for 4 hours.

The maintenance will intermittently impact the Dash web interface, Dash API, and ACD Queues services for Dash customers. Agents might get signed out of ACD Queues and will need to re-login to the queue(s) after the maintenance window is complete.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

Customers using the vConsole product will not be affected by this maintenance event.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Posted on Sep 23, 13:05 PDT

Past Incidents

Sep 23, 2020

Dash Maintenance

Completed - Maintenance has been reschedule and We will be performing it Sep 24th at 00:30 PT
Sep 23, 01:47 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 01:30 PDT

Scheduled - We will be conducting system maintenance for Dash on September 23rd 1:30 PM PST for 4 hours.

The maintenance will intermittently impact the Dash web interface, Dash API, and ACD Queues services for Dash customers. Agents might get signed out of ACD Queues and will need to re-login to the queue(s) after the maintenance window is complete.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

Customers using the vConsole product will not be affected by this maintenance event.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Sep 22, 12:50 PDT

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

Number ordering through Dash UI issue

Resolved - This incident has been resolved.
Sep 15, 11:32 PDT

Monitoring - A fix has been implemented by our upstream carrier, Number ordering is working as expected now.
Sep 15, 10:51 PDT

Update - The upstream carrier continues to work to restore the full functionality.
Sep 15, 10:35 PDT

Identified - The issue has been identified by the upstream carrier and they are working to fully restore their functionality.
Sep 15, 10:02 PDT

Update - We are continuing to investigate this issue, an upstream carrier is having intermittent connection errors which is causing the ordering of numbers issue in our side.
Sep 15, 09:32 PDT

Investigating - VirtualPBX is currently investigating an incident impacting the ability of ordering numbers through Dash UI. We will provide more details as they become available.
Sep 15, 09:01 PDT

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.