All Systems Operational
VirtualPBX Operational
Phones Operational
Carriers Operational
Web Applications Operational
Web Site Operational
API ? Operational
Mobile Apps ? Operational
Advanced Reporting Operational
ACD Queues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 17, 2022

No incidents reported today.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022
Resolved - This issue regarding Agent Status in ACD Queues has been resolved. Agents may need to log out and back in again to refresh their status.
May 6, 17:10 PDT
Monitoring - We have finished restarting services. Agent status in ACD Queues is behaving normally now. We will be monitoring these services.
May 6, 16:24 PDT
Identified - We have identified the issue and will begin a restart of some services. We will provide more updates as they are available.
May 6, 15:14 PDT
Update - We are continuing to investigate this issue and its root cause. We will provide updates as they are available.
May 6, 15:01 PDT
Update - We continue to work trying to identify the root cause of this issue.
May 6, 13:49 PDT
Update - We continue to investigate this issue and try to identify the root cause, We will be providing updates as they become available.
May 6, 12:13 PDT
Investigating - We are currently investigating a UI issue regarding Agents Queue Status for ACD Queues affecting some customers.
May 6, 11:22 PDT
Completed - The scheduled maintenance has been completed.
May 6, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:02 PDT
Scheduled - We will be conducting system maintenance at 10:00 PM PST on May 5th for approximately 2 hours.

The maintenance will impact ACD Queue Agents. These agents may be logged out of ACD Queues and will need to log back into their respective queue(s).

During this maintenance call routing, handling, and all other services will be unaffected.

We will share updates on our status site, [status.virtualpbx.com](http://status.virtualpbx.com/). You may also subscribe to updates via email, SMS, or RSS feed.

If you have any questions, please feel free to reach out to us by phone, email, or online chat.
Thank you for your understanding.
May 3, 10:56 PDT
May 5, 2022
May 4, 2022

No incidents reported.

May 3, 2022

No incidents reported.