All Systems Operational
Virtual PBX   Operational
Phones   Operational
Carriers   Operational
Web Applications   Operational
Web Site   Operational
API   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019
Resolved - Our upstream carrier has resolved this issue and service has been fully restored.
Feb 15, 15:33 PST
Monitoring - Up stream carrier has implemented a fix for the issue. We will continue to monitor to ensure stability.
Feb 15, 13:44 PST
Update - We are continuing to work on a fix for this issue.
Feb 15, 13:40 PST
Identified - An upstream carrier has identified some errors while routing calls and it is currently working to resolve the problem.
Feb 15, 12:54 PST
Investigating - We're currently investigating an issue with some Dash customers having problems making outbound calls. This does not affect VConsole customers.
Feb 15, 12:03 PST
Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019
Resolved - This happens intermittently, we will provide more details in the future.
Feb 11, 09:53 PST
Investigating - We are currently investigating this issue.
Jul 20, 11:57 PDT
Monitoring - We have implemented a fix for this issue. We will monitor it throughout the weekend, and appreciate your patience in this matter. vConsole customers remain unaffected
Jul 20, 10:59 PDT
Investigating - We are currently investigating an issue where attempting to download larger Call Log reports are giving an error when doing so through Chrome. This functions well in Firefox, if you have that alternative. We hope to resolve this issue shortly. vConsole customers are unaffected.
Jul 17, 15:42 PDT
Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.

Feb 2, 2019
Postmortem - Read details
Feb 4, 19:26 PST
Resolved - We have fully restored Vconsole systems. We are working to prevent this issue from happening in the future. Dash customers were not affected by this issue.
Feb 2, 13:01 PST
Monitoring - Vconsole services have been restored and we are currently monitoring the situation for any further issues.
Feb 2, 09:42 PST
Update - We are continuing to work on the Vconsole issue. Most services, including inbound/outbound calls to/from VOIP devices have been restored.
Dash customers are not affected by this issue.
Feb 2, 09:12 PST
Update - We are continuing to work on a resolution for this issue. Most Vconsole services are available, but we are still investigating inbound calls to VOIP devices.

Dash customers are not affected by this issue.
Feb 2, 08:30 PST
Update - Vconsole systems are coming back online now. We are continuing to resolve the issue. Dash customers are not affected by this issue.
Feb 2, 07:38 PST
Update - We are working to restore the Vconsole platform to make/receive calls. Dash customers are not affected by this issue.
Feb 2, 07:26 PST
Identified - We have identified the issue with the Vconsole platform being unable to make or receive calls. We are currently working on a resolution to the issue. Dash customers are not affected by this issue.
Feb 2, 06:18 PST
Investigating - We are currently investigating an issue with the Vconsole platform where users are unable to make/receive calls from their system. Dash customers are not affected by this issue.
Feb 2, 04:21 PST