All Systems Operational
VirtualPBX Operational
Phones Operational
Carriers Operational
Web Applications Operational
Web Site Operational
API ? Operational
Mobile Apps ? Operational
Advanced Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 13, 2021
Completed - The scheduled maintenance has been completed.
Apr 13, 02:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 23:45 PDT
Scheduled - We will be conducting system maintenance for Dash tonight April, 12th 11:45 PM PST for 3 hours.

The maintenance will intermittently impact the ACD Queues service. Agents will get signed out of ACD Queues and will need to re-login to the queue(s) after the maintenance window is complete.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Apr 12, 14:42 PDT
Apr 12, 2021
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Completed - The scheduled maintenance has been completed.
Apr 9, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:31 PDT
Scheduled - We will be conducting system maintenance today April 9 at 5:30 PM PST for 1 hour, this maintenance will not impact any of our systems.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Apr 9, 12:46 PDT
Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021
Completed - The scheduled maintenance has been completed.
Mar 31, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:00 PDT
Scheduled - We will be conducting system maintenance for Dash tonight March, 31st 8:00 PM PST for 1 hours.

The maintenance will intermittently impact the ACD Queues service. Agents will get signed out of ACD Queues and will need to re-login to the queue(s) after the maintenance window is complete.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Mar 31, 14:01 PDT
Mar 30, 2021
Resolved - This incident has been resolved.
Mar 30, 22:33 PDT
Monitoring - This evening, the ACD queues for some customers temporarily had an issue with agents being logged out. We identified and resolved the issue quickly, but affected customers will need to log their agents back into the queue. We will monitor the situation throughout the evening, and apologize for any inconvenience.
Mar 30, 20:34 PDT