VirtualPBX Status

All Systems Operational

VirtualPBX Operational

Phones Operational

Carriers Operational

Web Applications Operational

Web Site Operational

API Operational

Mobile Apps Operational

Advanced Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 13, 2021

Dash Maintenance

Completed - The scheduled maintenance has been completed.
Apr 13, 02:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 23:45 PDT

Scheduled - We will be conducting system maintenance for Dash tonight April, 12th 11:45 PM PST for 3 hours.

The maintenance will intermittently impact the ACD Queues service. Agents will get signed out of ACD Queues and will need to re-login to the queue(s) after the maintenance window is complete.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Apr 12, 14:42 PDT

Apr 12, 2021

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

Dash Maintenance

Completed - The scheduled maintenance has been completed.
Apr 9, 18:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:31 PDT

Scheduled - We will be conducting system maintenance today April 9 at 5:30 PM PST for 1 hour, this maintenance will not impact any of our systems.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Apr 9, 12:46 PDT

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

Dash Maintenance

Completed - The scheduled maintenance has been completed.
Mar 31, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:00 PDT

Scheduled - We will be conducting system maintenance for Dash tonight March, 31st 8:00 PM PST for 1 hours.

The maintenance will intermittently impact the ACD Queues service. Agents will get signed out of ACD Queues and will need to re-login to the queue(s) after the maintenance window is complete.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Mar 31, 14:01 PDT

Mar 30, 2021

ACD Queue - Agents logged out

Resolved - This incident has been resolved.
Mar 30, 22:33 PDT

Monitoring - This evening, the ACD queues for some customers temporarily had an issue with agents being logged out. We identified and resolved the issue quickly, but affected customers will need to log their agents back into the queue. We will monitor the situation throughout the evening, and apologize for any inconvenience.
Mar 30, 20:34 PDT