All Systems Operational
VirtualPBX Operational
Phones Operational
Carriers Operational
Web Applications Operational
Web Site Operational
API ? Operational
Mobile Apps ? Operational
Advanced Reporting Operational
ACD Queues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2022

No incidents reported today.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022
Resolved - This incident is resolved.
Jun 15, 14:01 PDT
Monitoring - The impacted services have now been fully restored. We're closely monitoring systems to ensure stability.

You may need to restart any affected softphones to restore functionality.

Thank you for your patience during this time. We will post another update in 60 minutes.

Jun 15, 12:57 PDT
Identified - All issues with phone traffic and Dashboard load times have been resolves for all customers. If you are still experiencing any issues in these regards, please contact support at 888-825-0800, option 2

We are still experiencing issues for a small set of customers registering the VirtualPBX softphone, but are working on that currently.

Jun 15, 12:20 PDT
Investigating - We are currently investigating reports of call traffic issues both inbound and outbound from VirtualPBX systems for some customers. Also for some customers, the dashboard access time and ability to change queue status may be slower than normal. We apologize for the inconvenience during this time and are working as quickly as possible to resolve these issues. Thank you for your patience during this time.
Jun 15, 11:45 PDT
Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.

Jun 10, 2022

No incidents reported.