Virtual PBX Status

All Systems Operational

Virtual PBX Operational

Phones Operational

Carriers Operational

Web Applications Operational

Web Site Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 23, 2018

No incidents reported today.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

VConsole - Connectivity Issues

Resolved - We will continue working with CenturyLink to understand how their outage impacted our VConsole customers and what steps can be taken to prevent future incidents
Apr 18, 02:10 PDT

Monitoring - CenturyLink has resolved their major issue and all services are back online for affected VConsole customers. Sorry for the inconvenience.

Dash customer were not affected by this incident.
Apr 18, 01:34 PDT

Update - CenturyLink confirmed that have a major incident occurring tonight that has taken down a number of data centers. We are monitoring their progress and will provide updates. We apologize for the inconvenience this may be causing.

This incident only affects customer on the VConsole. Dash customers are not affected.
Apr 18, 01:15 PDT

Identified - Incident has been identified and confirmed as an upstream carrier network outage. They are working on the issue to resolve.

Dash customers are not affected.
Apr 18, 00:45 PDT

Update - We are continuing to investigate this issue
Apr 18, 00:16 PDT

Investigating - We are investigating service interruption for some VConsole customers. Dash customers are not affected.
Apr 17, 23:45 PDT

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

VConsole is not accessible for customers

Resolved - This issue is resolved. We are working with the upstream provider to gather details on their issue and provide a postmortem on this incident.
Apr 14, 10:38 PDT

Monitoring - All systems are working correctly. We are requesting a postmortem from the upstream provider regarding the connectivity issues that have interrupted access for some VConsole customers.
Apr 14, 08:24 PDT

Identified - We are working with upstream providers that appear to have lost connectivity. Connectivity has been restored.
Apr 14, 08:05 PDT

Dash - Call Routing

Resolved - The issue is resolved. We are adding additional resources to prevent this in the future.
Apr 14, 10:37 PDT

Monitoring - An application node in our US East Coast cluster was the cause of this issue. We have resolved the issue with that node and performing urgent maintenance to address the cause of the failure.

This does not affect VConsole customers.
Apr 14, 09:52 PDT

Identified - The team has identified a potential issue in one of our clusters and working on it.
Apr 14, 09:48 PDT

Investigating - We are investigating intermittent call routing issues for some Dash customers. This does not affect VConsole customers.
Apr 14, 09:41 PDT

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.