VirtualPBX Status

All Systems Operational

VirtualPBX Operational

Phones Operational

Carriers Operational

Web Applications Operational

Web Site Operational

API Operational

Mobile Apps Operational

Advanced Reporting Operational

ACD Queues Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 17, 2022

No incidents reported today.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

Agent Queue Status UI Issue

Resolved - This issue regarding Agent Status in ACD Queues has been resolved. Agents may need to log out and back in again to refresh their status.
May 6, 17:10 PDT

Monitoring - We have finished restarting services. Agent status in ACD Queues is behaving normally now. We will be monitoring these services.
May 6, 16:24 PDT

Identified - We have identified the issue and will begin a restart of some services. We will provide more updates as they are available.
May 6, 15:14 PDT

Update - We are continuing to investigate this issue and its root cause. We will provide updates as they are available.
May 6, 15:01 PDT

Update - We continue to work trying to identify the root cause of this issue.
May 6, 13:49 PDT

Update - We continue to investigate this issue and try to identify the root cause, We will be providing updates as they become available.
May 6, 12:13 PDT

Investigating - We are currently investigating a UI issue regarding Agents Queue Status for ACD Queues affecting some customers.
May 6, 11:22 PDT

Dash Maintenance

Completed - The scheduled maintenance has been completed.
May 6, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:02 PDT

Scheduled - We will be conducting system maintenance at 10:00 PM PST on May 5th for approximately 2 hours.

The maintenance will impact ACD Queue Agents. These agents may be logged out of ACD Queues and will need to log back into their respective queue(s).

During this maintenance call routing, handling, and all other services will be unaffected.

We will share updates on our status site, [status.virtualpbx.com](http://status.virtualpbx.com/). You may also subscribe to updates via email, SMS, or RSS feed.

If you have any questions, please feel free to reach out to us by phone, email, or online chat.
Thank you for your understanding.
May 3, 10:56 PDT

May 5, 2022

May 4, 2022

No incidents reported.

May 3, 2022

No incidents reported.