All Systems Operational
VirtualPBX Operational
Phones Operational
Carriers Operational
Web Applications Operational
Web Site Operational
API ? Operational
Mobile Apps ? Operational
Advanced Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Dash Maintenance Sep 24, 00:30-04:30 PDT
We will be conducting system maintenance for Dash on September 24rd 12:30 AM PST for 4 hours.

The maintenance will intermittently impact the Dash web interface, Dash API, and ACD Queues services for Dash customers. Agents might get signed out of ACD Queues and will need to re-login to the queue(s) after the maintenance window is complete.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

Customers using the vConsole product will not be affected by this maintenance event.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Posted on Sep 23, 13:05 PDT
Past Incidents
Sep 23, 2020
Completed - Maintenance has been reschedule and We will be performing it Sep 24th at 00:30 PT
Sep 23, 01:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 01:30 PDT
Scheduled - We will be conducting system maintenance for Dash on September 23rd 1:30 PM PST for 4 hours.

The maintenance will intermittently impact the Dash web interface, Dash API, and ACD Queues services for Dash customers. Agents might get signed out of ACD Queues and will need to re-login to the queue(s) after the maintenance window is complete.

We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

Customers using the vConsole product will not be affected by this maintenance event.

If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.
Sep 22, 12:50 PDT
Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Resolved - This incident has been resolved.
Sep 15, 11:32 PDT
Monitoring - A fix has been implemented by our upstream carrier, Number ordering is working as expected now.
Sep 15, 10:51 PDT
Update - The upstream carrier continues to work to restore the full functionality.
Sep 15, 10:35 PDT
Identified - The issue has been identified by the upstream carrier and they are working to fully restore their functionality.
Sep 15, 10:02 PDT
Update - We are continuing to investigate this issue, an upstream carrier is having intermittent connection errors which is causing the ordering of numbers issue in our side.
Sep 15, 09:32 PDT
Investigating - VirtualPBX is currently investigating an incident impacting the ability of ordering numbers through Dash UI. We will provide more details as they become available.
Sep 15, 09:01 PDT
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.