VirtualPBX - Notice history

All systems operational

Voice Platform - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Text Messaging - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Phone Provisioning - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Web Applications - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 99.89%

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Apr 2025
May 2025
Jun 2025

Mobile Applications - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Advanced Reporting - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Call Center - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

API - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
May 2025
Jun 2025

Notice history

Jun 2025

VirtualText Portal Login and UI Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our infrastructure partner has confirmed that most services have fully recovered. VirtualText portal logins and UI functionality are now operating normally.

    We are continuing to monitor the platform closely to ensure full stability.

  • Update
    Update

    Our infrastructure partner has reported significant recovery, though full resolution is still in progress. We are now seeing improved performance, with logins and UI functionality in VirtualText working properly for most users.

    We’ll continue to monitor and provide updates as needed.

  • Update
    Update

    We have identified the cause of the issue affecting the VirtualText portal. A service disruption with one of our infrastructure partners, Google Cloud, is currently impacting some of the services used by VirtualText.

    All other services are fully operational and not impacted by this incident.

  • Identified
    Identified
    We are currently investigating an issue affecting the VirtualText app portal. Some users are experiencing difficulties logging into the platform, and certain UI elements may not be loading or functioning as expected. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible.

May 2025

No notices reported this month

Apr 2025

Identified: Issue Purchasing Numbers
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    A fix has been implemented, and we are currently monitoring the results.

  • Update
    Update

    We are continuing to work with our partner on a fix for this incident.

  • Identified
    Identified

    We've identified an issue preventing customers from purchasing new numbers via Dash UI. Our team is currently collaborating with our partner to resolve this as quickly as possible.

    We appreciate your patience and will provide updates as soon as more information is available.

Apr 2025 to Jun 2025

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