VirtualPBX - Notice history

Mobile Applications experiencing partial outage

Voice Platform - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Text Messaging - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Phone Provisioning - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Web Applications - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Mobile Applications - Partial outage

94% - uptime
Aug 2025 · 100.0%Sep · 95.58%Oct · 87.08%

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Aug 2025
Sep 2025
Oct 2025

Advanced Reporting - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Call Center - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

API - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

No notices reported this month

Sep 2025

Partial Softphone Login Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are seeing good results from our fix. if you are still seeing registration issues, please log out and back in to your softphone.

  • Identified
    Identified

    We have identified the issue and are currently working on a permanent fix.

  • Investigating
    Investigating

    We are investing an issue where a small subset of softphones are not able to register.

Dash Maintenance
  • Completed
    September 26, 2025 at 8:00 AM
    Completed
    September 26, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    September 26, 2025 at 2:00 AM
    In progress
    September 26, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    September 26, 2025 at 2:00 AM
    Planned
    September 26, 2025 at 2:00 AM

    We will be conducting system maintenance at 7:00 PM PST on September 25th for approximately 6 hours.

    During this maintenance call-routing, call handling, and all other services will be unaffected.

    The maintenance may impact ACD Queue Agents. Agents may be logged out of ACD Queues and will need to log back into their respective queue(s).

    We will share updates on our status site, http://status.virtualpbx.com/. You may also subscribe to updates via email, SMS, or RSS feed.

    If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.

Dash Maintenance
  • Completed
    September 24, 2025 at 8:00 AM
    Completed
    September 24, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    September 24, 2025 at 2:00 AM
    In progress
    September 24, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    September 24, 2025 at 2:00 AM
    Planned
    September 24, 2025 at 2:00 AM

    We will be conducting system maintenance at 7:00 PM PST on September 23rd for approximately 6 hours.

    During this maintenance call-routing, call handling, and all other services will be unaffected.

    The maintenance may impact ACD Queue Agents. Agents may be logged out of ACD Queues and will need to log back into their respective queue(s).

    We will share updates on our status site, http://status.virtualpbx.com/. You may also subscribe to updates via email, SMS, or RSS feed.

    If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.

Aug 2025

No notices reported this month

Aug 2025 to Oct 2025

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