VirtualPBX - Calls to queues failures – Incident details

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Calls to queues failures

ResolvedMajor outage58 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are seeing calls working normally through Queues. We are continuing to monitor.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently investigating an issue where calls connecting to queues are failing.

    All other call functions, including direct extensions and external calls, are operating normally.

    Our engineering team is actively working to identify the cause and restore full functionality. Updates will be provided as soon as more information becomes available.

    Thank you for your patience.