VirtualPBX - XMPP not loading on some softphones – Incident details

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XMPP not loading on some softphones

ResolvedDegraded performance27 minutes

Affected

Mobile Applications

Degraded performance from 5:21 PM to 5:49 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating an issue with a subset of softphones not loading XMPP. This only affects presence on the softphone. This does not affect voice calls.