The call recording issue has been resolved and service has been fully restored. Customers using AWS were not affected by this incident.
Monitoring
Monitoring
We have implemented a fix for the call recording issue and are currently monitoring the service.
Update
Update
We are continuing to investigate the call recording issue. Customers using AWS are not affected by this issue.
Investigating
Investigating
We are investigating an issue with our legacy call recording system. Customers using AWS call recording are not affected. We will provide updates as they become available. Thank you for your patience.
