VirtualPBX - Dash Maintenance – Maintenance details

All systems operational

Dash Maintenance

Completed
Scheduled for August 17, 2022 at 4:00 AM – 5:30 AMUTC

Affects

Call Center

Under maintenance from 4:00 AM to 5:30 AM

Updates
  • Completed
    August 17, 2022 at 5:30 AMUTC
    Completed
    August 17, 2022 at 5:30 AMUTC

    Maintenance has completed successfully.

  • In progress
    August 17, 2022 at 4:00 AMUTC
    In progress
    August 17, 2022 at 4:00 AMUTC

    Maintenance is now in progress

  • Planned
    August 17, 2022 at 4:00 AMUTC
    Planned
    August 17, 2022 at 4:00 AMUTC

    We will be conducting system maintenance for Dash on Aug 16th at 9:00 PM PST for 4 hours.

    We are deploying significant improvements to ACD Queues during this maintenance.

    During this maintenance call routing, handling, and all other services will be unaffected.

    The maintenance may impact ACD Queue Agents. Agents may be logged out of ACD Queues and will need to log back into their respective queue(s).

    We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.

    If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.