Scheduled for August 02, 2023 at 1:30 AM – 12:30 PM
Affects
Call Center
Under maintenance from 1:30 AM to 12:30 PM
Completed
August 02, 2023 at 12:30 PMCompleted
August 02, 2023 at 12:30 PMMaintenance has completed successfully
In progress
August 02, 2023 at 1:30 AMIn progress
August 02, 2023 at 1:30 AMWe are currently investigating an issue with calls to sip trunks not connecting in some client's accounts.
Planned
August 02, 2023 at 1:30 AMPlanned
August 02, 2023 at 1:30 AMWe will be conducting system maintenance for Dash on August 1st at 6:30 PST for 7 hours.
We do not expect any system interruption while doing this maintenance. However, it is possible that call center agents may need to log back into their queues once the maintenance is successfully completed.
We will share live status updates and the outcome of our performance improvements on our real-time status site, status.virtualpbx.com, where you may also subscribe to updates via email, SMS, or RSS feed.
If you have any questions, please feel free to reach out to us by phone, email, or online chat. Thank you for your understanding.