All Systems Operational
Virtual PBX Operational
Phones Operational
Carriers Operational
Web Applications Operational
Web Site Operational
API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2016

No incidents reported today.

Sep 29, 2016

No incidents reported.

Sep 28, 2016

No incidents reported.

Sep 27, 2016
Resolved - This incident has been resolved.
Sep 27, 11:02 PDT
Monitoring - This issue is resolved. Engineering will be monitoring the service.
Sep 27, 09:59 PDT
Identified - Engineering is working to resolve the issue.
Sep 27, 08:09 PDT
Investigating - Engineering is looking into errors uploading documents to the fax center.
Sep 27, 07:54 PDT
Sep 26, 2016
Postmortem - Read details
Sep 26, 14:13 PDT
Resolved - VConsole VoIP Call Routing and related services are restored. The team is monitoring the services and processing data delayed during the issue. Dash customers were not affected.
Sep 26, 13:40 PDT
Update - Service is returning to normal. Our team is continuing to test and monitor the services. We are moving call detail processing. Reporting will be delayed.
Sep 26, 12:56 PDT
Update - Engineering is replacing the affected system to resolve the issue.
Sep 26, 12:22 PDT
Update - We have identified a failed storage system that appears to be the cause of the issue. Engineering is working on the issue.
Sep 26, 10:36 PDT
Identified - Affected systems identified. Engineering is working on the issue.
Sep 26, 10:11 PDT
Investigating - Our engineering team is investigating. This only affects VConsole customer. Dash customer's are unaffected.
Sep 26, 10:02 PDT
Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016
Resolved - Dash: Engineering has confirmed the issue is resolved.
Sep 21, 00:12 PDT
Monitoring - Dash: Login issue has been resolved. We are monitoring the system.
Sep 20, 23:53 PDT
Identified - Dash: Engineers are working on this issue and hope to have it resolved shortly.
Sep 20, 23:26 PDT
Investigating - We are investigating an issue with users logging into the Dashboard. Voice services are unaffected. This does not affect Console services.
Sep 20, 22:55 PDT
Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.