Sep 26, 14:13 PDT
VConsole VoIP Call Routing and related services are restored. The team is monitoring the services and processing data delayed during the issue. Dash customers were not affected.
Sep 26, 13:40 PDT
Service is returning to normal. Our team is continuing to test and monitor the services. We are moving call detail processing. Reporting will be delayed.
Sep 26, 12:56 PDT
Engineering is replacing the affected system to resolve the issue.
Sep 26, 12:22 PDT
We have identified a failed storage system that appears to be the cause of the issue. Engineering is working on the issue.
Sep 26, 10:36 PDT
Affected systems identified. Engineering is working on the issue.
Sep 26, 10:11 PDT
Our engineering team is investigating. This only affects VConsole customer. Dash customer's are unaffected.
Sep 26, 10:02 PDT