All Systems Operational
Virtual PBX Operational
Phones Operational
Carriers Operational
Web Applications Operational
Web Site Operational
API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2017

No incidents reported today.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017
Resolved - Downstream carriers are investigating this issue. VirtualPBX has changed carrier routing to exclude the suspect carrier and will monitor their closely performance over the next few days. Dash customer we unaffected.
Feb 15, 18:21 PST
Monitoring - Contacted carriers to identify the carrier causing the issue. Have rebalanced traffic to route around suspected carriers.
Feb 15, 15:24 PST
Investigating - Some customers reporting issues dialing out. Checking upstream carriers for issues.
Feb 15, 15:04 PST
Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017
Resolved - This incident has been resolved.
Feb 10, 17:41 PST
Monitoring - Engineering resolved the issue affecting report generation. Delayed report processing will catch up over the next 48-72 hours.
Feb 8, 19:21 PST
Update - Reporting is back online for today. Engineering is working to reprocessing data from yesterday.
Feb 8, 15:20 PST
Investigating - Engineering is investigating. Will provide an update as we gather more information. Dash customers are not affected.
Feb 8, 08:47 PST
Feb 9, 2017

No incidents reported.

Feb 8, 2017
Resolved - Dash customers using VirtualPBX soft phones should no longer be experiencing issues. Upstream carrier issue is expected to be resolved over night. VConsole customers are not impacted.
Feb 8, 19:13 PST
Monitoring - Level3 continues to work on routing issues affecting the east coast. Dash customers using the VirtualPBX Softphone can logout and back into their clients to receive updated configurations to route around this issue. We will continue monitoring Level3 throughout the evening.
Feb 8, 18:31 PST
Update - Level 3 is currently working on correcting the issue. DASH customers who use the VPBX softphone and are experiencing issues are advised to restart their softphone. vConsole customers are not affected by this.
Feb 8, 16:23 PST
Investigating - Upstream carrier, Level3, is experiencing an outages. This is impacting softphone registration for Dash customers
Feb 8, 15:56 PST
Feb 7, 2017

No incidents reported.

Feb 6, 2017

No incidents reported.