Dash customers using VirtualPBX soft phones should no longer be experiencing issues. Upstream carrier issue is expected to be resolved over night. VConsole customers are not impacted.
Feb 8, 19:13 PST
Level3 continues to work on routing issues affecting the east coast. Dash customers using the VirtualPBX Softphone can logout and back into their clients to receive updated configurations to route around this issue. We will continue monitoring Level3 throughout the evening.
Feb 8, 18:31 PST
Level 3 is currently working on correcting the issue. DASH customers who use the VPBX softphone and are experiencing issues are advised to restart their softphone. vConsole customers are not affected by this.
Feb 8, 16:23 PST
Upstream carrier, Level3, is experiencing an outages. This is impacting softphone registration for Dash customers
Feb 8, 15:56 PST